Do you have R&D department please?
Yes, all the staff in the department are with more than 8 years experience. For all the OEM and ODM customers, we offer free design service if need.
What is the after sale service please?
Reply within 24 hours, 12 months warranty, and service time up to 10 years.
What is the lead time please?
Usually it is 0-7 days for samples, we have artificial grass stock for some models, and 10-20 days for mass productions, the lead time vary with seasons.
Does artificial grass have a limited life?
It has long life lasting 8-10 years. Artificial grass is a synthetic product exposed to outside. With anti-UV function the grass guarantees users up to 8 and 10 years life span. The development of manufacturing fibers of artificial grass is taking giant steps forward, thus offering greater resistance to wear and the flattening of yarns. So it is important to choose high quality artificial grass when purchasing.
What is your trade terms?
Term of price: FOB, CIF, EXW, DDP, DAP. Term of payment: TT, LC.
How to install it?
It is very easy. According to different floor situation, please choose different ways. Also you can contact us for more installation tips
